1. Independent service
ThreeHelp is an independent guidance service. We are not affiliated with, endorsed by or acting on behalf of any mobile network operator, broadband provider or TV provider, including Three UK. This is not the official website of any network.
2. General guidance only
Information on this website and provided during calls is general guidance to help you understand your options. It is not financial, legal or technical advice tailored to your circumstances.
3. What we do not do
- We do not process mobile network payments or manage network customer accounts.
- We do not submit complaints, returns or forms on your behalf.
- We do not request bank account details, card numbers, passwords or security codes during guidance calls.
4. Provider terms
Network prices, promotional offers and availability are subject to the relevant provider’s terms and conditions and may change without notice.
5. Referrals
Any referral arrangements, if applicable, will be clearly disclosed.
6. Trademarks
All product names, logos and brands mentioned are the property of their respective owners and are used for identification purposes only.